Do you accept Walkdowns?
Yes, walk downs are available at all points, please head down and we will find you a seat!
What are your opening times?
12-12pm, 7 days a week
How long do I have my table booking for?
2hrs 45, but you can remain in the venue after this time, we just may have to relocate you to another seat.
Can I stay on site afterwards?
There is plenty of standing capacity and our staff will try their utmost to get you a new table if you’d like to stay.
Can I book 2 sessions in a row?
If you have a big day planned, please book 2 back to back sessions and email email@example.com so we can ensure you stay on the same table for the full 6 hours.
Do you do VIP tables?
This year we have created several new VIP areas that will be unveiled in the coming weeks, you can book through the website or contact firstname.lastname@example.org (with the subject VIP, and we will be straight back).
Do you have Disabled Toilets?
Yes, they are situated at the top of the square next to the main bar. If you have any other accessibility questions, don’t hesitate to drop us an email
Are Under 18s welcome?
Kids are welcome, accompanied by an adult Sunday – Thursday and before 6pm on Friday & Saturday. Additionally, we will be running a programme of kids events, you will be able to find these in the event section of the website.
Can I bring my dogs?
Yes dogs are welcome if they remain on their lead, and are well behaved!
Can I smoke on site?
You can smoke in all the open air sections of the site. The food court has a non-smoking policy, so please refrain from smoking within this area
Can I get my booking refunded?
Unfortunately bookings are non refundable but if you can no longer make it, we can reschedule to another date within 14 days.
Please email email@example.com